Privacy Policy — Try Zone Rivals

Last updated: 1.11.2025

Welcome to the official website of Try Zone Rivals.

We are committed to protecting your personal data and ensuring that your experience on our platform remains safe, transparent, and fully aligned with the General Data Protection Regulation (GDPR).

This Privacy Policy explains what information we collect, how we use it, and the rights you have as a visitor.

1. Who We Are

Try Zone Rivals

For all matters related to personal data, you may contact us using the details above.

2. Data We Collect

We only collect the minimum information necessary to operate our website, manage bookings, and respond to inquiries.

a) Information you provide directly

  • Name and surname
  • Email address
  • Phone number
  • Booking details or event requests
  • Any message you include in the contact form

b) Automatically collected technical data

When you browse our website, certain technical data may be automatically collected:

  • Browser type and device information
  • IP address (anonymized whenever possible)
  • Pages viewed and time spent on the site
  • Basic performance logs and error diagnostics

This information does not allow us to identify you directly and is used only to improve stability and navigation.

c) Cookies & analytics

Our website may use essential cookies to ensure proper functionality and improve user experience.

You can manage or disable cookies at any time via your browser settings.

3. How We Use Your Data

We process your information only when it is necessary and justified:

  • To answer your questions or respond to requests sent via the contact form
  • To confirm bookings or provide updates related to your visit
  • To maintain and improve our website performance
  • To keep a secure environment and prevent misuse
  • To comply with applicable legal requirements

We never sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Your consent (contact forms, optional cookies)
  • Legitimate interests (website functionality, security, analytics)
  • Legal obligations (where applicable)

You may withdraw your consent at any time by contacting us.

5. How Long We Keep Your Data

Your data is stored only for the duration necessary for the purposes listed above:

  • Contact form inquiries: up to 12 months
  • Booking or event-related messages: as long as required to provide the service
  • Technical logs: short-term, for diagnostics and security

When the data is no longer needed, it is securely deleted.

6. Sharing Your Information

We may share your information only with trusted service providers who help us operate the website (such as hosting services).

These partners must follow GDPR-level data protection standards.

We do not share your data with unrelated third parties.

7. Data Protection & Security

We take appropriate technical and organizational measures to safeguard your personal information, including:

  • Encrypted website communication (HTTPS)
  • Controlled access to stored data
  • Regular monitoring and security checks

While no system is fully immune to risk, we work to maintain a high level of protection.

8. Your Rights Under GDPR

As a user, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data ("right to be forgotten")
  • Restrict processing in certain cases
  • Object to processing based on legitimate interests
  • Withdraw consent at any time
  • Request portability of your data

To exercise any of these rights, contact us at:

📧 info@tryzonerivals.com

9. International Data Transfers

As Try Zone Rivals operates in the UAE, your data may be processed outside the EU.

When this occurs, we apply safeguards ensuring GDPR-level protection, such as secure hosting environments and strict access controls.

10. Links to External Websites

Our website may contain links to external pages. We are not responsible for the privacy practices of third-party sites.

We encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect technical or legal changes.

The latest version will always be available on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data:

Try Zone Rivals